Mobile / Slots
We keep every money route in one signed-in area: adding funds through bKash, Nagad, Rocket or Upay, payout requests back to a wallet in your own name, and the wallet records that match each movement. Your account menu holds the payment page, the payout page and the account-check page together, so you are not hunting across screens on a phone. Access depends on your local law and whether your region is eligible.
Adding funds happens inside your account area rather than on an open page, which is why the wallet row only shows after you sign in. Open the cashier, pick bKash, Nagad, Rocket or Upay, then enter the amount you want to move. We do not print fixed timings or charges here, because the route you choose and the rules your wallet applies both shape what happens next. Follow the fields and the confirmation prompt that appear on your own screen, and read every line before you approve.
Sign in and go to the cashier. The wallet row stays hidden until you are signed in, so nothing is exposed on a public page.
Select bKash, Nagad, Rocket or Upay. Each route carries its own reference format, and we show that label before you type an amount.
Type the figure you want to move, then check the name and number on the confirmation screen before you approve anything.
Finish the approval inside your wallet app, then open the account area again to watch the entry arrive in your wallet record.
A payout starts and ends in the same place, your signed-in account. Open the payout page, choose the wallet you want the money sent to, and enter the amount. We send funds only to a wallet held in your own name, so the account details on file need to match before a request can move forward. Where an account-check step is due, we show it on the same screen rather than hiding it behind a separate menu, and any missing field is marked on the page itself.
Sign in and open the payout page, then pick the wallet route you want. The list on screen shows which methods are open to your account.
Type the sum you want sent, then check the wallet number we hold on file before you submit the request.
Where an account check is due, the page lists the fields it wants. Fill in exactly those fields and nothing more.
Submit the request, then follow its status label in your wallet record each time you open the account area.
Account checks are part of how we keep payouts going to the right person, and they ask only for what the page shows you. When a check is needed, the fields appear inside your account area with the exact wording beside them, and you complete them there. We never ask for details through chat messages, phone calls or links sent from outside our own pages. If a screen looks different from what you expect, close it and open the account area again from the bookmark you saved earlier.
Every check begins with the fields shown in your account area. Read the wording beside each one before you type.
We ask for details inside your signed-in account, never through a link in a message, a call or a third-party page.
The name on the wallet you use should be the same one held on your account, since payouts go to the wallet owner.
If a field does not make sense, pause and reach us through the support route published on our site instead of guessing.
Mobile wallets carry most of the money that moves in and out of a Bangladesh account, so they shape how our cashier is laid out. bKash, Nagad, Rocket and Upay each keep their own reference format, and the cashier shows the label for the route you picked before you confirm anything. What appears in your own cashier is what your account can use, since availability can shift with local rules and your eligible region.
Our first-listed wallet route. Open the cashier, choose bKash, and the reference layout you need appears on the confirmation screen before the transfer leaves your app.
A second mobile route with its own reference pattern. Pick Nagad in the cashier, then match the number shown there with the one you type in your wallet app.
Another mobile wallet the cashier routes through. The label on the page tells a Rocket request apart from a Nagad one when you compare entries later.
Available alongside the others when your wallet is set up that way. If Upay does not appear in your cashier, your region or account setup is the reason.
Every movement between your wallet and your account leaves two traces: the reference your wallet app generates and the entry in your account record. Those two should line up over the same figure. Open your record inside the account area and compare the reference, the amount and the status label against the wallet app. If they differ, keep both screenshots, write down the rough time, and send that to support through the route published on our site.
Each wallet generates a reference for the transfer. Compare the letters and digits on the wallet receipt with the entry shown in your account record.
Your record carries a status label for every request. A submitted request and a completed one read differently, so check the label before you assume something is wrong.
Your account area keeps a running history of the money you added and the payouts you requested. Scroll it whenever you want to confirm a movement you made earlier.
Save the wallet screenshot and the account entry side by side. If you need help later, those two images answer most questions faster than a written description.
Guard the pages you sign in from. Type the address yourself or use a bookmark you saved earlier, and treat any link that arrives by message as unknown until you have checked it. Your wallet belongs to you, so payouts go to the name held on your account and nowhere else. If something on a screen does not match what you expect, close the page and bring the question to our published support route.
Confirm you are on our own domain before you sign in. Bookmark the page once, then use that bookmark instead of opening links from messages you did not request.
Your password and any code we send are for you alone. Nobody from our side will ask you to read a code out in a chat or hand it to another person.
Add funds and request payouts only through a wallet registered in your own name. A wallet held by somebody else cannot be matched to your account record.
When you need help, reach us through the support path listed on our site. Keep the conversation inside our own pages so your account details stay off other platforms.
These are the money questions that land in our support inbox most often. If yours is not here, open the contact route published on this site and send the reference from your wallet record.
Your cashier lists the methods open to your account, which in Bangladesh are usually bKash, Nagad, Rocket or Upay. What appears on that screen is what you can use.
Sign in, open the payout page, pick your wallet route and enter the amount. If an account check is due, the same screen shows the fields it wants.
We ask for details when a payout needs the name on your wallet matched against your account. The fields show up in your account area with the wording beside them.
Any minimum sits on the cashier screen for the route you chose, so it changes with the method. Read the figure shown there rather than assuming one number fits every wallet.
Check your wallet app first, then compare the reference with your account record. If the entry is still missing, send both screenshots and the rough time through our support route.